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FAQ

Here you'll find quick answers to common questions about products, orders, and service.

Frequently Asked Questions

How do you ensure product quality during production?

Testing Standards: Our pneumatic rods are SGS Level 3 certified. Products undergo structural safety testing, stability testing, and functional component testing. Process: Our chairs go through 23 different quality inspection points before packaging. Certifications: We have received ISO 9001 certification and our designs are backed by over 25 patents

What is your factory's production capacity?

Our manufacturing facility in Foshan covers 10,000+ square meters. We have achieved an annual production capacity of 200,000 units.

Can I track my order status?

Yes, once your order is confirmed, we will provide you with regular updates via email. You can also contact our sales team anytime for order status inquiries.

What is your typical production lead time?

Our standard production lead time is 15-30 days for stock items and 30-45 days for custom orders, depending on the order quantity and complexity.

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